Our Warranties - Our Top Priority
A strong warranty is like a trusted travel companion - it gives you confidence and peace of mind. This is especially true for luggage that endures the rigors of travel and is meant to last for years. At EPIC, we want you to feel completely secure when purchasing our products. We offer a variety of warranties to ensure you find a suitcase that meets your needs, both now and down the road.
Below you can read about the various guarantees we offer for our products. If you decide on a Product that has the ”EPIC Full Armor Warranty” (5 or 7 year warranty), we can assure you that you get a really good warranty for your suitcase.
7 YEAR EPIC® FULL ARMOR™ WARRANTY
Products with this warranty are covered for a period of 7 years against defects in materials and workmanship from the date of original purchase. If the shell of your case should break for any reason, even due to third party (such as airlines) handling, we will replace the case at no charge, anywhere in the world.
5 YEAR EPIC® FULL ARMOR™ WARRANTY
Products with this warranty are covered for a period of 5 years against defects in materials and workmanship from the date of original purchase. If the shell of your case should break for any reason, even due to third party (such as airlines) handling, we will replace the case at no charge, anywhere in the world.
5 YEAR EPIC® LIMITED WARRANTY
Products with this warranty are covered for a period of 5 years against defects in materials and workmanship from the date of original purchase.
3 YEAR EPIC® LIMITED WARRANTY
Products with this warranty are covered for a period of 3 years against defects in materials and workmanship from the date of original purchase.