Privacy policy
What do we do with your data?
We care about your privacy, which is why we take care of your personal data in a secure way.
When you submit your information to EPIC, we want you to feel safe. We care about your privacy and process all personal data in accordance with current legislation.
Scandinavian Travelinnovation AB (556909-8360) is the personal data controller for the information you provide to epictravelgear.com. By shopping at epictravelgear.com, you consent to our data protection policy and our processing of your personal data. We protect your privacy and do not collect more information than necessary. We never sell or pass on your data to third parties without a legal basis. The data is stored securely and protected in order to be able to fulfill our commitments to the customer and for marketing purposes.
What is personal data?
A personal data is any kind of information that can be linked to an individual physical person who is alive. Typical personal data are name, address, telephone number, e-mail address and social security number. This may also apply to customer numbers and IP addresses.
Why do we collect personal data?
We collect your personal data only for the purpose of being able to fulfill our legal obligations towards you regarding, for example, delivery and payment/invoicing and customer service matters. This constitutes the legal basis for our processing of your personal data.
What personal data do we collect?
The information we collect is:
- Name
- Address
- Telephone number
- Email address
- Social security number (NOTE! Only for certain payment options)
- Order history
- Payment information
In connection with your order, you agree that we store and use your personal data in order to fulfill transport, payment and invoicing. Your data can then be passed on to our payment intermediary Klarna and our logistics partners so that they can fulfill their obligations.
In order to complete an order and delivery, we need your name, telephone number, address and e-mail. In cases where you choose to pay via invoice or partial payment service from Klarna, your social security number must also be entered. You can find more information about which data we provide to Klarna further down.
In order to offer you a customer service, we also save certain personal data to be able to answer questions and handle your case. The information then applies, for example, to name, order information, payment information and e-mail address. We do this in order, among other things, to be able to offer returns, complaints or exchanges of goods you bought from us. By collecting this information, we make customer service smoother and faster.
E-mails from Epic
If you sign up for our newsletter, we will save your email address for our mailings. You can withdraw your consent to the sending of newsletters, campaigns and offers at any time by unregistering via the e-mail you receive from us. We never disclose this information to unauthorized parties or sell it on to external parties.
Who accesses your personal data?
Delivery
In order to fulfill our legal obligations regarding the delivery of your order, we share the necessary information our shipping companies require. This concerns, for example, data such as name, address and telephone number.
Payment
We use Klarna as the supplier of our checkout. This means that we may share your personal data such as contact details and order information with Klarna when the checkout is loaded, so that Klarna can handle your purchase. Your shared personal data is processed according to Klarna's own privacy notice information.
Cookies
We use device identifiers to tailor content and ads to our users, provide social media features, and analyze our traffic. We also forward such identifiers and other information from your device to the social media and advertising and analytics companies with which we partner. These, in turn, may combine the information with other information that you have provided or that they have collected when you have used our services.
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we may store cookies on your device if they are absolutely necessary to use this website. For all other purposes, your consent is required.
This website uses different types of cookies. Some cookies are placed by third-party services that appear on our pages. You can change or withdraw your consent to the cookie statement on our website.
To avoid having your information saved, you can choose not to accept cookies in your browser.
Your rights
You always have the right to access the information that has been registered. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected. You always have the right to request that the information be deleted without reason.
Contact
If you have other questions or concerns about how we handle your personal data, you are welcome to contact us through our contact form.
Last updated 2024-06-04